Plumbing Services Across Asheville, NC

Yes. Our office is at 1095 Hendersonville Rd Ste A3 in South Asheville, between Biltmore Village and the Blue Ridge Parkway entrance. We dispatch out of this location every business day. We are not a national franchise routing your call through a call center.

Our hours are Monday through Friday, 8 AM to 5 PM, with same-day emergency response during business hours. If you call after hours, our voicemail walks you through stabilizing steps (shut off the main, document with photos, what to do until we open). Most overnight situations stabilize once the main is off, and a real plumber arrives during business hours the next morning.

P1 is the highest plumbing license North Carolina issues. It allows the holder to bid, install, and supervise plumbing work on residential and commercial buildings of any size. Both owners of My Plumbers LLC hold this license: Stephen Pereira (#35216) and Johnmichael Baratta (#35296). Most plumbing companies have one P1 on staff. Having two means more capacity and more redundancy when supervising junior techs.

Maybe. The trigger signs are: discolored hot water, pressure drops at upper-floor fixtures, repeat pinhole leaks, or galvanized supply visible in your basement. We do not push repipes that are not needed. We inspect, document what we find, and present spot-repair-vs-repipe options with up-front numbers so you can make the call. Many Montford, Grove Park, and Kenilworth homes are good candidates for partial repipes (just the supply, leaving cast iron drains in place) rather than full whole-home tear-outs.

Yes. We service well pumps (submersible and jet), pressure tanks, pressure switches, and well seals across rural Buncombe County addresses including Fairview, Leicester, Candler, Haw Creek outskirts, and out toward Weaverville. We do not drill new wells - that is a separate licensed trade - but everything from the wellhead through the house is what we do.

For same-day service Mon-Fri 8-5 with calls before 2 PM, we typically arrive within 60-120 minutes inside Asheville city limits. Outer Buncombe County addresses may add 30-60 minutes. We confirm the arrival window when we book the call.

Yes - and the gas line is usually the make-or-break of a tankless install. Tankless water heaters need significantly larger gas supply than a tank unit. We size the line for the BTU draw, run the upgrade, pressure test, and pull the permit as part of the install package. Skipping the line upsize is the most common reason an Asheville tankless system underperforms.

Yes. Biltmore Forest is inside our standard service area. The Town of Biltmore Forest has its own permit process for larger projects - we handle the paperwork.

Cash, check, and major credit cards. Payment is collected after work is completed and you have verified everything is functioning. Larger projects can be invoiced with payment due at completion.

Yes. Both owners hold North Carolina P1 Master Plumber licenses (#35216 and #35296) and the company carries general liability and workers comp insurance. License numbers and credentials can be verified through the North Carolina Board of Examiners of Plumbing, Heating and Fire Sprinkler Contractors.